Skills
STRENGTHS
Customer Focus: Emotional Intelligence, Poise, Empathy, Communication, Active Listening, Relationship Building
Critical Thinking: Problem Solving, Troubleshooting, Trend & Root Cause Analysis, Process Improvement
Continuous Learning: Growth Mindset, Quick Learner, Adaptation, Ownership, Self-Directed Learning
Cybersecurity: Security Frameworks, Risk Management, IT Compliance, Ransomware Mitigation, Data Backups
SKILLS
Problem Solving | IT Security | Systems Administration | Enterprise Networking | Virtualization | Project Management | Disaster Recovery | Regulatory Compliance | Cloud Computing | IT Service Management | IT Governance | Leadership