Skills

CORE STRENGTHS

Strategic IT Leadership – IT strategy alignment, budget management, vendor negotiations
Security & Compliance Oversight – Cyber risk management, HIPAA/PCI compliance, NIST framework adoption
Network & Systems Administration – Cisco networking, SD-WAN, server virtualization, IT infrastructure design
Enterprise IT Operations – ITIL-based service management, change control, process improvement
Cloud & Virtualization Expertise – AWS Solutions Architect, Azure administration, VMware, disaster recovery
Project Management & Execution – Agile/Scrum methodologies, cross-functional team management
Customer-Centric IT Solutions – IT service excellence, executive stakeholder engagement, customer focus

ADDITIONAL SKILLS

Problem Solving | Troubleshooting | Priority-Based Decision Making | Teamwork | Poise | Empathy | IT Security | Identity and Access Management | Graphic Design | Video Editing | Creative & Technical Writing | Instructional Documentation